Gloucester City, New Jersey
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Update by user Apr 05, 2016

This is the kind of response I got from a Paul Mitchell worker:

Paul Mitchell's response:

Hi,

Our products are only guaranteed when purchased in a salon or Paul Mitchell salon.Products purchased at an unauthorized outlet could be old, stolen, counterfeit, diverted or tampered with.

We're sorry for your experience.

All the best,

The Paul Mitchell Team

Original review posted by user Mar 28, 2016

I have been using the detangler by paul mitchell shampoo & conditioner and it doesn't detangle my hair like I thought it would & it makes my hair feel greasy after use. I refuse to use anymore products by this company.

Reason of review: Poor customer service.

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